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User Terms

Terms and conditions of service

Terms of Service

By using the services of Dolooma Towing, you agree to these terms and conditions. Please read them carefully before requesting our services.

Cancellation Policy

You may cancel service before our driver arrives. Cancellation fees may apply if our driver is already en route to your location.

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Raleigh, NCDurham, NCChapel Hill, NC
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Service Agreement

When you request towing or roadside assistance from Dolooma Towing, you enter into a service agreement with us. We agree to provide professional, timely service, and you agree to pay for the services rendered according to our published rates.

Payment Terms

Payment is due at the time of service. We accept cash, major credit cards, and approved insurance claims. Prices are provided as estimates and may vary based on actual service requirements, distance, vehicle type, and other factors.

Liability

Dolooma Towing maintains appropriate insurance and takes care to protect your vehicle during towing and service operations. However, we are not responsible for pre-existing damage, mechanical failures, or issues unrelated to our towing services.